The Xcams-Models support team is available Monday till Friday from 9AM till 7 PM CET.
You can contact our support team in many different ways:
- via live chat: opens automatically on the help page
- via email: info@xcams-models.com
When nobody is available on live chat you can contact us by email: info@xcams-models.com
Xcams-Models only has a few ways of contacting you.
If somebody contacts you and tells you that they are from Xcams-Models then you always need to be very carefull!
We have a few email adresses. Only emails ending with "@xmodels.ch" (like info@xmodels.ch) are official Xcams-Models emails. We do NOT use yahoo, gmail, hotmail, outlook, ...
Xcams-Models as a vistor in your room:
Xcams-Models employees who enter your room as a visitor get a special green notification:
All other visitors without the "/Xcams-Models" tag are normal visitors!
Only in case you see /Xcams-Models you are speaking with a real Xcams-Models employee. In all other cases it is just a normal visitor. Be careful that you don't give any personal information to normal visitors!
It's important to know that the minutes an Xcams-Models employee spends in your room won't go to the stats. This means you won't receive money for the time an employee was in your room!
These are the only possibilities that Xcams-Models will contact you. If somebody contacts you in any other way, telling you that he/she is from Xcams-Models, please inform us as soon as possible with an email to info@xcams-models.com